Customise Question Order

Your Scorecard questions can be delivered in three ways:

1. Delivering Randomly
2. Deliver in Specific Order
3. Deliver in Category Order

Accessing the settings for Question Order

1. Select Scorecard builder icon (Pen and Ruler icon)
2. Select Questions
3. Click ‘The Settings icon from the tool bar on the left’ 
4. Choose your delivery preference from the 'Question Order' drop down

Delivering Randomly

By delivering the questions randomly, order effect influence is significantly reduced.

Tip: We suggest delivering questions randomly. This is because your respondent’s answers might be influenced by the order in which the questions are presented (order effect).

Note: You can still view the respondent’s results in Category Order by clicking on Leads > selecting the Lead Name/ Email and scrolling down to Category Scoring. You can also view your Lead’s answers in list view or category view and time it took for them to answer each question.This is all possible even if you selected Deliver Randomly on Scorecard Builder.

Delivering in Specific Order

Questions can be arranged in a specific order by simple dragging and dropping the questions in the order you want it to appear.

1. Once you have selected deliver in a 'specific order'
2. Select the 'Question icon'
3. Hover your cursor over the question in your list and you will see 6 squares, which enable you to drag and drop your questions into the desired order.

Delivering in Category

Once you categorise your questions, you can edit the order of categories by simply dragging and dropping the categories in the order you want them to appear.

1. Once you have selected deliver in 'category order'
2. Select the 'Category icon'
3. Hover your cursor over the category icon in your list and you will see 6 squares, which enable you to drag and drop your categories into the desired order.