Affiliate and Partner Commission Payouts
1. Purpose
This article explains how and when ScoreApp pays affiliate commission and what you must do each month to ensure payments land in your account smoothly.
2. Key Facts at a Glance
| Item | Details |
|---|---|
| Payout day | 7th of every month |
| Notification day | 1 st of every month (email) |
| Minimum balance | £40 GBP (commission balance must exceed this to trigger payment) |
| Payment methods | PayPal or Bank transfer via Revolut Payout Link |
| Currency | Paid in GBP. PayPal or your bank may apply their own FX fees. |
| Action required | Keep payout details up‑to‑date before the 4th or payment moves to next month. |
3. Monthly Timeline (Example)
| Date | What happens | Your action |
|---|---|---|
| 1st | ScoreApp emails you “Payout due, details required” if your balance is > £40. | Review the email and confirm your payout preference in the Affiliate Portal if you haven't done so already |
| 7th | Payouts are processed. • PayPal – funds usually clear instantly. • Revolut – you receive an email from Revolut with a unique link to accept the payout. |
None, if you choose PayPal. You will receive a confirmation email from both ScoreApp and PayPal when the money is sent. If you chose Revolut: click the link and follow the prompts within the expiry window (typically 7 days). |
| After 7th | Did you miss the email or link expired? Your commission rolls forward to next month. | Update details any time before the next 4 th to avoid further delay. |
4. Eligibility & Threshold
- We only transfer funds when your commission balance exceeds £40.
- Balances below £40 roll over until they surpass the threshold.
5. How to Set or Update Your Payout Preference
- Sign in to your ScoreApp account.
- Open the Affiliate Portal and click Settings → Payout Details.
- Choose PayPal or Revolut Payout Link:
- PayPal – enter the email address linked to your PayPal account.
- Revolut Payout Link – enter the exact account‑holder name (the name on your bank account or business). Do not enter your bank’s name (e.g., “Chase”).
- Click Save. You can amend this at any time, but changes made after the 4 th apply to the following payout cycle.
6. Accepting a Revolut Payout
- On the 7 th, you will receive an email from ScoreApp containing a secure Revolut Payout Link.
- Click the link; Revolut opens a secure page where you:
- Confirm the exact account‑holder name from the above step 5.3.
- Follow the subsequent prompts within Revolut to accept the payout to either your Revolut account or any other account that Revolut accepts.
- Complete the acceptance within the link’s validity window (usually 7 days). If it expires, the payment returns to ScoreApp and will be resent with next month’s batch.
- Funds typically arrive same‑day to UK accounts and within 1‑3 business days to non‑UK accounts, depending on your bank.
7. Missed/Expired Payouts & Common Issues
| Issue | Reason | Resolution |
|---|---|---|
| You didn’t receive the 1st‑of‑month email | Balance < £40 or your portal email is outdated | Check your balance in the portal and update your contact email. |
| 7 th has passed but no PayPal funds | Wrong PayPal email address | Update the correct PayPal email before next cycle; funds will be re‑sent next month. |
| Revolut link expired | Link not actioned within 7 days | Wait for the next payout email (1st) and accept promptly on the 7th. |
| Name mismatch on Revolut payout | Account name entered doesn’t match your bank account | Edit the name in Settings → Payout Details so it exactly matches your bank statement. |
8. Taxes & Reporting
- All commission payments are made gross of taxes. You are responsible for declaring and paying any taxes due in your jurisdiction.
- You can download monthly and annual commission statements from Affiliate Portal → Reports for bookkeeping.
9. Contact & Support
If you have any questions about payouts:
- Email: partners@scoreapp.com
Subject to change. We will notify affiliates of any updates to this policy via email and this article.