Setting up the Abandon Email

If someone starts your scorecard (with the sign up form at the beginning) but does not finish, they will be sent an email after about an hour of no activity inviting them to start where they left off.

To customise your abandon email you must first log in to the dashboard

1. Click on the Score Builder (Pencil & ruler icon)
2. Select ‘Results’
3. Select ‘Abandon Email’

Abandon Email Settings

Under 'Abandon Email Settings' toggle on the send abandon email button. 

From Address 

You can choose to have the default ScoreApp address or to choose a custom email address. 

Custom From and reply address 

Add the email address that you would like your Scorecard to send from. You will receive an email from “Postmark Support” which needs to be confirmed to verify ownership and prevent spam.

Subject Line

You can use Merge fields: {first_name} {last_name} in your subject line for a personalised approach. 

Body of the text

Write an email that encourages your leads to come back and finish your Scorecard and links them right where they left off.

Always remember to click 'SAVE'