Understanding Score Logic

Score Logic is how your questions and the answers formulate the final score and category scores. The ScoreApp technology works with you to automatically generate these scores for each Scorecard participant.

The scoring works by adding up the total number of points that you have assigned at a category and overall level. It will then work out what the participant scored against the total number and convert that figure to a percentage. Determining what score tier it falls into based on the percentage ranges entered under the result tier section.

To make sure that this score is as accurate and valuable as possible, we have given you access to decide on the overall weight and importance of each answer towards the final score.

To decide on the right score logic for your scorecard you must first create questions and categories (if required)

To take a deeper dive into creating categories and questions you can learn more CLICK HERE

Question Scoring

You can select from 8 different question types that allow you to tailor your answers and the scores for each one.

Yes/No/Maybe

Typically you would use this to allow your audience to respond to a question with a Yes/No response, in some cases a 'maybe' option may be applicable. To enable this click on 'Show maybe answer'.

Multiple Choice Buttons / Checkboxes /Radio Buttons

This question type allows you to tailor very specific responses to a question, you can set this question to either allow one response or multiple selections by setting the question settings toggle to 'Allow multi-select'.

Sliding Scale / Linear Scale

This question type allows your audience to provide a numerical response to a question by adjusting the slider or selecting the radio button with the desired value. This value can be from 0 to any number above.

Open Text

This question type allows your audience to provide their own response to an open question, If you'd like to limit the characters in this response to keep answers short you can specify the number of characters in the question settings, if you'd like to allow for more text you can also increase the size of the input field to 'multi-line'.

You can assign points as desired across the majority of the question formats.

For example, on a simple YES/NO question you may decide to assign 1 to the positive answer and 0 to a negative answer.

An example of an exception is the scale format questions. These work by making the scale however big you’d like it to be and wherever the user places themselves on the scale is how many points they’ve achieved.

For example, a scale of 1 to 10 will mean 10 points are available and if the user places themselves as 5 on the scale, they have achieved 5 out of 10 points.

The other exception is the open text question format, which isn’t a scored question.

You can customise your Score Tiers within your 'results settings'. Learn how CLICK HERE

Best practices

Try to mix up your score where sometimes YES will receive a point and sometimes NO will receive a point.
If you are using categories and they are all of equal importance then try and make the weighting of each category the same.
If you are using a mix of question formats, for example a scale and a yes/no, then you may need to up weight the yes/no question to the same level as the scale.
You can change the percentage ranges to determine the score tiers, including changing the label of the score tier, the colour and the total number of tiers.
When developing the results page, you can choose to display the scores as a percentage, an actual score or out of 10. However you choose to display the score, the score tiers are always calculated using percentage ranges.
If you want to add questions that don’t have an impact on the score, then you can add these to the uncategorised section and assign 0 points.
For more advanced scoring you can choose to set a category to be deleted from the total score or to not affect total score. These options are included under more settings as you enter/edit the category in question.