Question Types & Scoring
Score Logic is how your questions and the answers formulate the final score and category scores. The ScoreApp technology works with you to automatically generate these scores for each Scorecard participant.
The scoring works by adding up the total number of points that you have assigned at a category and overall level. It will then work out what the participant scored against the total number and convert that figure to a percentage. Determining what score tier it falls into based on the percentage ranges entered under build>settings>result tiers.
To make sure that this score is as accurate and valuable as possible, we have given you access to decide on the overall weight and importance of each answer towards the final score.
To decide on the right score logic for your scorecard you must first create questions and categories (if required)
If you are setting up a highest/lowest scoring personality or outcome quiz, you can learn more CLICK HERE
Question Scoring
You can select a number of different question types that allow you to tailor your answers and the scores for each one.
Yes/No/Maybe
Typically you would use this to allow your audience to respond to a question with a Yes/No response, in some cases a 'maybe' option may be applicable. To enable this click on 'Show maybe answer'.
On a simple YES/NO question you may decide to assign 1 to the positive answer and 0 to a negative answer.
Multiple Choice Buttons / Checkboxes /Radio Buttons
This question type allows you to tailor very specific responses to a question, you can set this question to either allow one response or multiple selections by setting the question settings toggle to 'Allow multi-select'.
We recommended adding points in terms of the strength of the answer. For example if you are scoring a respondent on the quality of their sleep and the question was 'On average how many hours sleep do you get a night' with the answer options of 8, 7, and less than 6 hours, you would award 2 points for the top answer of 8 hours, 1 point for 7 hours and 0 points for less than 6 hours.
If you are using a mutli-select question and you'd like the respondent to tick more than one answer option, then you may want to assign points to each answer option and the total point potential of that question would be all the points added together.
Sliding Scale / Linear Scale/Divided Scale
This question type allows your audience to provide a numerical response to a question by adjusting the slider or selecting the radio button with the desired value. This value can be from 0 to any number above.
The scoring works by making the scale however big you’d like it to be and wherever the respondent places themselves on the scale is how many points they’ve achieved.
For example, a scale of 1 to 10 will mean 10 points are available and if the user places themselves as 5 on the scale, they have achieved 5 out of 10 points.
Open Text
This question type allows your audience to provide their own response to an open question, If you'd like to limit the characters in this response to keep answers short you can specify the number of characters in the question settings, if you'd like to allow for more text you can also increase the size of the input field to 'multi-line'.
This isn't a scored question but it's great for gathering extra data.
Image Question
An Image Type question allows your audience to select an image from a set of options, making it ideal for questions where visual choice is important. For instance, you might use image questions to help users select preferences, identify with styles, or express what resonates with them visually.
Again we recommend awarding points in terms of strength of the answer.
To assign points, you will need to select the answers tabs, toggle on the scoring and select if you'd like the points to be attributed to just the overall score or to a category (if using them). You can then assign the number of points as desired.
Calculating the Scores
Once the questions and scoring have been inputted, you can preview and test the scorecard in draft mode.
To see a summary of the scores, select leads on the blue left hand tool bar.
You will then be able to click on the email on the test email address in your leads list and see an overview of the scores.
This shows the total score for each category and overall and shows what the respondent scored out of those totals, converting it into a percentage and confirming the score tier that falls into based on the ranges you have entered under build>settings>score tiers.
The next step would be to customise your score tiers within your 'results settings'. Learn how CLICK HERE
Best practices
- Try to mix up your score where sometimes YES will receive a point and sometimes NO will receive a point.
- If you are using categories and they are all of equal importance then try and make the weighting of each category the same.
- If you are using a mix of question formats, for example a scale and a yes/no, then you may need to up weight the yes/no question to the same level as the scale.
- You can change the percentage ranges to determine the score tiers, including changing the label of the score tier, the colour and the total number of tiers.
- When developing the results page, you can choose to display the scores as a percentage, an actual score or out of 10. However you choose to display the score, the score tiers are always calculated using percentage ranges.
- If you want to add questions that don’t have an impact on the score, then you can add these to the uncategorised section and assign 0 points.
- For more advanced scoring you can choose to set a category to be deleted from the total score or to not affect total score. These options are included under logic when you enter/edit the category in the question builder.